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MS and coronavirus care and support

We’ve been talking to people across the UK about multiple sclerosis and COVID-19. These are some of the questions that crop up the most.

We’re working closely with our medical advisers and the Association of British Neurologists (ABN) to keep this page updated. So keep checking back for the latest information.

What's new?

We updated this page on Monday 19 July with news of the changes to social distancing rules in England, Scotland, Wales and Northern Ireland.  

We updated on Tuesday 13 July with information about calculating risk from COVID-19 when you have MS.

Follow these links for information

  1. MS and coronavirus (COVID-19) – what are the risks?
  2. Are people with MS in the clinically extremely vulnerable group?
  3. How should I do social distancing and self-isolation if I’ve got MS?
  4. I have MS, what should I do if I catch COVID-19 or someone I live with does?
  5. Can I still get hospital appointments, MS healthcare and social care during coronavirus restrictions?
  6. What's the latest on the coronavirus vaccines?
  7. Can I get help with shopping and prescriptions?
  8. Are there benefits or financial support I can claim?
  9. What rights and support do I have at work?
  10. MS, carers and care at home
  11. How can I get emotional help?

1. MS and coronavirus (COVID-19) – what are the risks?

Early research indicates that having multiple sclerosis (MS) in itself doesn’t increase your risk of getting COVID-19. 

But some people with MS could be at greater risk of getting coronavirus, or of complications if they catch it. For example, that could be because of frailty or having long-term conditions besides MS. Researchers are continuing to monitor this.

Read advice from our medical advisers on calculating risk

Infections and relapses

We know infections (including viral infections) can increase the risk of relapses, though there’s limited evidence about COVID-19 specifically. You can read more on page 17 of our “Managing your relapses” booklet

DMTs and COVID-19

Studies so far indicate that in general being on a disease modifying therapy (DMT) for MS doesn’t increase your risk of getting COVID-19 or having worse symptoms. But there are some specific cases where a DMT is likely to increase risk.

You should follow your MS team's advice about treatments and any extra social distancing measures they recommend.  

Read specific treatment advice on our DMTs and coronavirus page

Research into MS and coronavirus

There’s lots of research happening to help us learn more about multiple sclerosis and coronavirus. But as this coronavirus is so new, we don’t fully understand how it affects people with MS yet. Help us understand more about how the pandemic is affecting our community by taking the MS Register survey on coronavirus and MS

Are people with MS in the "clinically vulnerable" group?

Everyone with MS is technically in the "clinically vulnerable" group. This is because MS can be associated with increased risks, depending on your symptoms, treatment or other factors. And the government's data doesn't hold that level of detail about each person.

The government define the "clinically vulnerable group" as being more vulnerable to COVID-19 than the average person, but not as much as people in the “extremely vulnerable” group. It's very similar to the group of people eligible for the free annual flu jab.

Government advice about social distancing for everyone in the clinically vulnerable group depends on the restrictions in your area.

2. Are people with MS in the “clinically extremely vulnerable” (CEV) or “high risk” group?

Some people with MS are in the "extremely clinically vulnerable" or "high risk" group. This could be because of a particular treatment or the way your MS affects you. Or it could be a combination of things. 

Over the last year, you may have received a shielding letter saying you’re clinically extremely vulnerable. Shielding programmes are paused across the UK. But it’s still important to bear in mind you have higher underlying risks from COVID-19.

Your doctor should consider you to be clinically extremely vulnerable if you:

  • have significant difficulties with breathing or swallowing (for instance if you need artificial feeding)
  • have taken alemtuzumab (Lemtrada) within the last 4 weeks (or longer if specified by a clinician)
  • have had HSCT treatment in the last 12 months (speak to your MS team to understand at what point your risks will reduce)
  • have taken cladribine (Mavenclad), ocrelizumab (Ocrevus) or alemtuzumab (Lemtrada) within the last 6 months AND have 2 or more other risk factors listed below

You might also be considered clinically extremely vulnerable by your consultant or GP if 2 or more of the other risk factors below describe your situation.  

What else might put me at higher risk from COVID-19 if I have MS?

Early research indicates that having multiple sclerosis (MS) in itself doesn’t increase your risk of getting COVID-19.

But some people with MS could be at greater risk of getting coronavirus, or of complications if they catch it. There is also some evidence that vaccines may not have worked as well for some people with MS as for others.

Read our medical advisers’ statement on vaccines and DMTs

Making decisions around risk

We need more evidence to know for sure. But based on what we know now our medical advisers have estimated the risks for people with MS in different situations.

We hope this will help you make decisions about what situations you’re comfortable with as social distancing relaxes across the UK over the coming weeks (for example in England from 19 July).

You should also consider the number of coronavirus cases in your local area. If these are significantly higher than the national average, it may be best to take extra precautions regardless of your risk level.

Main extra risk factors

The main extra risk factors are:

  • you’re over 70
  • you have trouble with things like preparing meals and housework because of frailty
  • your frailty or MS symptoms mean you usually need an aid for walking, or you use a wheelchair (score 6.0 or higher on the Expanded Disability Status Scale)
  • you have another long-term health condition besides MS, especially obesity, high blood pressure (also called hypertension), or diabetes. See a fuller list of long-term conditions that also apply on the US National Library of Medicine website
  • you're pregnant
  • you’ve had a course of alemtuzumab (Lemtrada) or cladribine (Mavenclad) in the last 6 months
  • you’ve had a course of ocrelizumab (Ocrevus) or rituximab in the last 12 months

Your MS team will be more familiar with your personal circumstances. So if they tell you to take precautions for any other reason it's very important you follow their advice.

How does my risk change if I’ve been vaccinated? 

Vaccination reduces the risks from COVID-19 for people with MS and is generally very safe.

However, some DMTs might reduce the effectiveness of any vaccine because they prevent the immune system from mounting a complete immune response to the vaccine.

Our MS Society medical advisers, who are some of the leading clinicians for MS in the UK, have produced a consensus statement setting out the evidence around this in more detail.

3 categories of vaccine protection

Evidence around how effective vaccines are for different groups of people with MS is still emerging. Based on what we know right now, we think there are three categories of vaccine protection: 

Vaccine category A

You are fully vaccinated (have had both doses, with second at least two weeks ago) and treated with

  • glatiramer acetate (Copaxone and Brabio)
  • teriflunomide (Aubagio)
  • dimethyl fumarate (Tecfidera)
  • beta interferons
  • natalizumab (Tysabri)
  • cladribine (Mavenclad)
  • alemtuzumab (Lemtrada) more than 12 months ago
  • no treatment (not on a DMT)

People in this category with 0 - 1 extra risk factors are at similar level of risk as everyone else in the UK. If you have 2 or more, you’re at increased risk so should be extra careful to follow precautions.

Vaccine category B

You are fully vaccinated and treated with

  • ocrelizumab (Ocrevus)
  • alemtuzumab (Lemtrada) less than 12 months ago
  • ofatumumab (Kesimpta)
  • rituximab
  • fingolimod (Gilenya)
  • ozanimod (Zeposia)
  • siponimod (Mayzent)

If this is you, even if you have 0 extra risk factors you are at increased risk, so should be extra careful. 

If you have 1 or 2 extra risk factors, you’re at higher increased risk, so should be even more careful to follow precautions.

Vaccine category C

You are partially vaccinated (only one dose or second dose received within the last two weeks) or not vaccinated.

Until you’ve had both doses of the vaccine, you are at higher increased risk so should take full precautions. We know some people can’t have the vaccine for medical reasons. Unfortunately this does mean higher increased risk (unless you are in the very specific situation explained in the next section).

Generally we expect the vaccine will give at least some protection from COVID-19 for everyone with MS, so we encourage people to get it if possible, while acknowledging that this comes down to personal choice. 

I have MS, but no recent relapses or symptoms

If you have MS, but you

  • haven’t had a relapse or symptoms in the last 5 years
  • have no other risk factors
  • are not taking a DMT 

Your risk is similar to everyone else in the UK’s. This means if you have been vaccinated your risk is similar to another vaccinated person. And if you haven’t your risk is similar to another unvaccinated person.

As with everyone, getting vaccinated reduces risks from COVID-19 both for you and those around you.

Precautions for people who have increased or higher increased risk

People who have increased or higher increased risk could consider additional precautions like: 

  • wherever possible requesting to work from home, if this is not possible asking your employer to conduct a COVID-19 risk assessment in light of your higher risks
  • avoiding crowded places, especially indoors (for example shops or public transport at peak times)
  • where possible asking friends and family to undertake home COVID tests before social gatherings
  • more generally following the advice for clinically extremely vulnerable people set out by the government

Read what government advice for clinically extremely vulnerable people in England will be after 19 July

3. How should I do social distancing and self-isolation if I’ve got MS?

General guidance for everyone about social distancing includes:

  • limiting the number of people you meet
  • keeping a distance of 1 or 2 metres from people outside your household
  • washing your hands regularly
  • using a face covering 

Everyone with MS is considered ‘clinically vulnerable’, so the governments recommend you’re especially careful about wearing a face covering, social distancing and hand hygiene.

If you’re worried about people not social distancing, you can carry a card, lanyard or badge that encourages other people to keep their distance.

Each UK nation has its own detailed guidance and rules about how social distancing applies.

England

From 19 July, social distancing rules in England have ended. But there is still guidance for everyone to be cautious. That includes: 

  • wear a face covering in crowded areas such as public transport
  • meet people outdoors when possible
  • let in fresh air when you’re indoors
  • limit the close contact you have with people outside your household, and the time you spend with them in close contact
  • only increase close contact with others gradually – don’t meet up with lots of people straight away

The government is longer telling people to work from home whenever they can. Instead, they say they expect a gradual return of people to workplaces through the summer. Read more about your rights at work and COVID-19 

This new guidance includes people who are clinically extremely vulnerable. The government makes it clear that everyone should consider the risks to themselves and those around them. People who are clinically extremely vulnerable are still more at risk of being seriously ill from COVID-19. 

We’re all comfortable with different levels of risk. If you’re worried about people not social distancing, you might want to carry a card, lanyard or badge that encourages other people to keep their distance.

The NHS has information if you’re worried about coming out of lockdown.

And you can call our MS Helpline if you’d like to talk to someone: 0808 800 8000 

Scotland

In Scotland, there are 5 levels of alert for different areas of the country, from 0 to 4. 

From 19 July, the whole of Scotland is in Level 0. This doesn’t mean an end to all restrictions, but it includes: 

  • Indoors - up to 8 people from no more than 4 households can meet in a home
  • Indoors - up to 10 people from 4 households can meet in a cafe, pub or restaurant - but keep at least 1 metre distance between households
  • Outdoors - up to 15 people from 15 households can meet 
  • you don't need to physically distance from family and friends in a private home or outdoors. But you should all keep at least 1 metre from other people outside the gathering

Under 12s don't count towards the total number of people meeting outside or indoors.

For all levels of alert, the government says people should still work from home where possible.

Physical contact 

The guidance for levels 2, 1 and 0 all say that people do not have to keep their distance from family and friends if they meet up at home. But if you do choose meet indoors, they say you should: 

  • minimise the number of meetings you have with people from other households each day
  • maintain hand and cough hygiene
  • avoid touching hard surfaces with your hands
  • wash your hands when you arrive, when you leave, when you get home and especially before eating or after touching surfaces
  • not share food or utensils
  • keep rooms well ventilated, if possible – consider opening windows or a door

The government says anyone over 12 years old meeting in a public space should still keep socially distanced. This applies indoors and outdoors.

And they say anyone who’s at a higher risk of severe illness from coronavirus should strictly follow the physical distancing guidance. That includes people who’ve been shielding, people 70 and over, people who are pregnant and people with an underlying medical condition (which includes MS). The Scottish government has extra guidance for anyone who's clinically extremely vulnerable

We’re all comfortable with different levels of risk. The chance to be close to friends and family might be wonderful news to you, but if you’re worried about people not social distancing, you might want to carry a card, lanyard or badge that encourages other people to keep their distance. Call our MS Helpline if you’d like to talk to someone: 0808 800 8000 

Free COVID 19 tests are now available for people who don’t have any symptoms. You can order them online from NHS Inform

The Scottish government has set out plans to ease restrictions further on 9 August. All changes depend on the situation with the virus continuing to improve as expected. 

Northern Ireland

Restrictions have been eased in recent months to include: 

  • Indoors - up to 6 people from no more than 2 households can meet in a private home. The government advises you to keep rooms well ventilated, keep up social distancing as much as possible and wash hands well and often.  
  • Indoors – up to 6 people can sit together in cafes, restaurants, bars, pubs and social clubs. You should keep up social distancing.
  • Outdoors – up to 15 people from no more than 5 households can meet in a private garden. You should keep up social distancing. 

Children under 12 don’t count towards these totals. 

There's guidance from the Northern Ireland Chief Medical Officer for anyone considered ‘clinically extremely vulnerable’. This includes advice on returning to the workplace if home working isn’t possible (since 12 April). 

From 26 July, the rules are expected to ease further. This will be confirmed by the Executive after their review on 22 July. Changes expected include: 

  • 15 people from any number of households to meet in gardens
  • reducing the legal distance for indoor social distancing to 1 metre (though with advice to keep 2 metres apart when possible)

The MS Society Resource Centre in Belfast isn’t fully open at the moment, but some one-to-one services have started up again. And you can get in touch by email and phone as usual.

Wales

In Wales, there are 4 different levels of alert (level 4 has the strongest restrictions). 

From Saturday 17 July, the whole of Wales completed the move to level 1. That includes: 

  • up to 6 people can meet indoors in private homes and holiday accommodation
  • no legal restrictions on the number of people who can gather outdoors

And the government has plans to ease restrictions further and move to level 0 from 7 August. They’ll confirm that closer to the time. 

Level 0 doesn’t end all restrictions, but would include removing legal restrictions on the number of people who can meet indoors, including in private homes, public places or at events. Under these plans, people will still be told they should work from home wherever possible, and wear face coverings indoors. 

If you’re clinically extremely vulnerable, the Welsh government has specific guidance. This includes extra precautions you might want to take, and support that’s available. Read the Welsh government guidance if you’re clinically extremely vulnerable 

    Can I get a contact tracing phone app for COVID-19?

    Contact tracing apps for mobile phones are now available in every UK nation. These apps could help control the spread of coronavirus. The contact tracing app for England and Wales will also give you local risk updates and a COVID-19 symptom checker.

    They don’t pass on details of your location to the NHS. That information stays on your phone. But they can tell you if you’ve been in contact with someone who’s tested positive for coronavirus. And if you test positive, it can tell people you’ve been close to so they can self-isolate. It doesn’t tell them who you are or where you are.

    Get the England and Wales COVID-19 tracing app

    Get the Scotland COVID-19 tracing app

    Get the Northern Ireland COVID-19 tracing app

    Can I form a support bubble or ‘extended household’ if I've got MS?

    People with MS can be part of a support bubble or ‘extended household’, so it’s easier in lockdown to see close friends or family who don’t live with you. There are different rules for support bubbles in each nation. But generally they mean you can think of yourselves as one household for most coronavirus guidelines. You should check for local restrictions that affect the guidance.

    With an end to restrictions on social contact in England, there are no rules about support bubbles at the moment.  

    If you live in Scotland and you’re the only adult in your household, you can form a ‘support bubble’ or ‘extended household’ with 1 other household.

    In Wales, any 3 households can join together as an extended household. And this can be 4 households in some, limited circumstances.  

    In Northern Ireland, a bubble (or ‘support unit’) can be up to 10 people from two households. These restrictions on bubbles are expected to end from 26 July - if the Executive confirms changes to allow more people to meet indoors. That will be confirmed after a review on 22 July.

    In all UK nations, you shouldn’t change your bubble once it’s formed.

    Support bubble precautions

    Everyone should take any extra precautions that the households usually take - for example if anyone is clinically vulnerable, or one of the bubble has a lot of contact outside the house.

    Although the risk for individual people with MS from COVID-19 varies widely, everyone with MS is technically considered ‘clinically vulnerable’. Find out more about working out the risk from COVID-19 

    Support bubbles for clinically extremely vulnerable (CEV) people

    If you’re considered ‘clinically extremely vulnerable’, you can be part of a bubble, unless local restrictions say otherwise. Check the guidance for your nation for any detailed advice for people considered ‘clinically extremely vulnerable’. Everyone in the bubble should take precautions as they would in a single household.

    Should I wear a face mask if I go out?

    The rules and guidance on face coverings vary across the UK. 

    In England on 19 July the legal requirement to wear a face covering inside enclosed public spaces ends - although the government still recommends wearing masks in crowded areas. 

    In Scotland, Northern Ireland and Wales, face coverings are still legally required in certain situations for the time being.  
    Wearing a face covering is not a replacement for proper social distancing and good hygiene. But it might help protect other people if you’re infected with coronavirus – even if you don’t have coronavirus symptoms.

    If you have coronavirus symptoms, you and your household (or support bubble) should self-isolate. Wearing a face covering doesn’t change this.

    The UK government has a guide to making face-coverings at home. And the Welsh government has a video explaining how to make a 3-layer face covering which they recommend.

    It’s important to wash your hands before putting your covering on and taking it off. And we should all avoid touching our faces as much as possible, whether we’re wearing a face covering or not. Coverings should be washed after every use, or thrown away if they’re disposable.

    Each government has written guidance which says face coverings could be useful if you’re in a small space and social distancing isn’t possible. For example, on public transport or in shops.

    In some cases, these are rules people can be fined for breaking. Each nation also has guidance for face coverings in schools.

    Read more about what schools do to reduce the risks of COVID-19

    If you can't wear a face covering

    If your MS or another condition means you can’t wear a face covering, or take it on or off, you don’t have to wear one.

    You don’t need to prove you’re exempt. But if you feel more comfortable letting people know, you can download a badge to print off or show on your phone from the UK government website. 

    4. What should I do if I have MS and get COVID-19 or someone I live with does?

    You should self-isolate for 10 days if you have a positive COVID-19 test or any of these symptoms:

    • a high temperature – you feel hot to touch on your chest or back
    • a new, continuous cough – this means you've started coughing repeatedly
    • you lose your normal sense of smell or taste, or notice it changes (the medical term for this is anosmia)

    If you are taking a DMT, you should be able to continue taking it if your symptoms are mild.

    Do not go to a GP surgery, pharmacy or hospital in person. You do not need to contact 111 to tell them you're staying at home.

    If anyone in your household or support bubble has symptoms or a positive test, you should all follow the rules on self-isolating. Try to stay away from the people with symptoms and take the government advice about hygiene.

    Getting tested

    Anyone with symptoms should ask for a test to check if it is COVID-19. This should be what’s known as a PCR test, not only a ‘lateral flow test’. The sooner you can get tested, the more it can help control the spread of the virus.

    If your test is positive, the NHS (or Public Health Agency in Northern Ireland) will get in touch with you. You’ll need to tell them about people you’ve been in direct contact with, and those people might then be told to self-isolate and where they can get support if they need it.

    Book a COVID-19 test online in England and Wales or call 119.

    Book a COVID-19 test online in Scotland or call 0800 028 2816

    Book a COVID-19 test online in Northern Ireland or call 0300 303 2713

    Test and trace support payments

    In England, Wales and Scotland, if you’re told to self-isolate by the test and trace service you might be able to get a support payment of £500, to help cover lost earnings. In Northern Ireland, you might be able to get other financial support if you’re told to self-isolate. 

    Find out more about financial support if you’re told to self-isolate

    Support with care, shopping and keeping active if you need to self-isolate

    5. Can I still get hospital appointments, MS healthcare and social care during coronavirus restrictions?

    You should contact your MS team as you normally would. Our medical advisers stress the importance of attending appointments with healthcare professionals, or seeking help if you feel seriously unwell.

    We know many MS services have been disrupted during the pandemic and this has resulted in long waiting times for some care. So it might be more difficult to get appointments for routine things like annual reviews. You're likely to be offered an appointment by phone or video call where it's not essential to be seen face to face.

    Remember, always contact your team if:

    • you have signs of a relapse
    • you go to hospital for any reason (even if you’re not admitted)
    • you’re considering any changes to how you take your DMT

    Social care services and the Coronavirus Act

    The Coronavirus Act and Coronavirus (Scotland) Act could affect your social care services if you live in England, Wales or Scotland.

    Read our Coronavirus Act news story to find out how it applies across the UK

    DMT homecare delivery service

    If you have homecare services to deliver your DMT, generally these should carry on without a problem. If they are delayed or you have any difficulties contact your MS team immediately.

    You’re not alone we can help

    Talk to someone on the phone

    We're here for you. If you’re worried about your MS and coronavirus and want to chat to someone, call our MS Helpline on 0808 800 8000. We’re here Monday to Friday, 9am to 7pm except bank holidays.

    Chat online

    If you'd like to talk your worries through online with other people who know MS, visit our Online Community Forum today.

    Or join one of our Virtual Wellbeing sessions and connect online with other people living with MS across the UK.

    Ask an MS health expert

    Or you could sign up for an information webinar. We've got plenty to choose from, take a look at our online sessions and see what suits you.

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