MS support in Wales

We can help you find practical and emotional support for living with multiple sclerosis (MS) in Wales.   

Gallwn helpu i cyngor ymarferol a chymorth emosiynol am i bobl sy’n byw gyda Sglerosis Ymledol (MS) yng Nghymru.

MS Helpline 

Our national MS Helpline provides emotional support, information and offers a benefits advice service, legal advice and a befriending scheme. 

We use a service called Language Line to support translation and provide support in Welsh.

Our booklets Just diagnosed and What is MS? are available in Welsh.  

Download or order Just diagnosed/Newydd eich diagnosioDownload or order What is MS?/ Beth yw MS?

Advicelink Cymru partnership 

In 2023 we set up a partnership with the Citizen’s Advice service, Advicelink Cymru. They offer support in Welsh and English on a wide range of issues including benefits, housing and employment.  

How to contact Advicelink Cymru

Our MS Helpline can refer you to Advicelink Cymru. Or you can call direct on 0800 702 2020. If you’re Deaf or hard of hearing, the Relay UK number is 18001 then 08082 505 720.  

Online - Living Well events 

Our Living Well virtual events provide peer support sessions, information webinars and conversation café groups each month.

Community development officers

Our Community Development Officers in Wales work directly with the MS community to organise and deliver a wide range of well-being events online and face-to-face that are free and accessible to everyone.

Find upcoming activities in Wales listed on our website 

We also advertise activities on the MS Society Cymru Faceboook page.

Find out more by emailing us at [email protected]

Local MS Society groups

Thirteen local MS Society groups run by volunteers provide a range of support in Wales including:

  • peer support
  • social events
  • exercise classes
  • financial assistance (grants)

Find your local MS Society group 

Pontio project

The Pontio project is no longer taking referrals.

The Pontio project has provided support for people living with MS in Wales since 2020. Unfortunately, the National Lottery funding which helped provide it ends in September 2023 and the project will close. We can’t take any new referrals to the service from 9 June.

We’re in touch with people we’re currently supporting through Pontio, to explain what will happen until September, and the support available afterwards.

At the moment there are no suitable replacement funders for the project, but we’ll keep looking for opportunities.

The project has been hugely impactful for the MS community across Wales over the past couple of years. We’d like to acknowledge everyone who’s worked so hard to deliver this project and say how valuable their input has been.

If you have further questions about the ending of the Pontio project, please contact us at [email protected]

Thank you / Diolch

The Pontio project is funded until September 2023 by the National Lottery Community Fund.

With thanks to all the National Lottery players for good causes.

Mae’r prosiect yma wedi eu hariannu gan Gronfa Gymunedol y Loteri Genedlaethol

National Lottery community fund logo