Safeguarding adults and children at risk of harm

We recognise we have a particular responsibility to makes sure adults who may be at risk and children are protected. And we have a range of measures in place to protect people who come into contact with us from abuse and maltreatment of all kinds.

Safeguarding is everyone's responsibility

There are many kinds of abuse including physical, emotional, sexual, financial, discriminatory and institutional abuse.

• Abuse of an adult or a child/young person under the age of 18 is defined as:
• A violation of a person’s human rights or dignity by any other person. It can be carried out deliberately or unknowingly and it may be a single or repeated act.
• An act of ill-treatment that can harm or is likely to harm an adult or a child’s safety, well-being or development.
• Neglect of an adult or child by failing to provide or secure the basic needs of physical safety and well-being.

But remember that abuse may not fall neatly into these categories.

Worried about an adult, child or young person living with or affected by MS?

If you have immediate concerns for the safety of yourself or others, call 999 and ask for the police.

And if you’re an adult with MS or an adult, child or young person affected by MS and have an urgent problem to talk about, our MS Helpline is here for you. Call 0808 800 8000 Monday to Friday 9am-7pm.

You can also contact our MS Helpline if you're concerned an adult or a child affected by MS is at risk of harm. 

You can also contact the Samaritans on 116 123 or ChildLine on 0800 1111 who can help and listen to whatever you want to say. 

Our safeguarding policies and procedures

If you'd like to know more about our safeguarding policies and procedures you can contact a member of our safeguarding team on [email protected]. 

Our safeguarding team

• Inderjit Sunner: Safeguarding Officer
• Richard Woodley: Safeguarding Lead
• Chloe Morton: Head of Services