Accessible transport

Depending on where you’re going, and your mobility needs, your transport might need a little extra planning.

For a ‘one stop shop’ on travelling with a disability in the UK, visit the UK government’s website. If you want to travel abroad, see the pages on foreign travel for disabled people.

For information about all forms of transport in England, Scotland and Wales, see Transport Direct. When using the journey planner, click ‘more options’ to specify your accessibility needs. For planning journeys in Northern Ireland, see the Translink planning tool.

If you are travelling in London, London Underground and Overground have a ‘Turn up and Go’ assistance service for mobility and sight impaired customers. For more information, see Transport for London's Transport Accessibility page.

Find out more about travelling by:

Travelling by bus

Free off-peak travel on local buses is available for disabled people across the UK. In some areas the pass also gets you free or discounted travel on other forms of transport. In some areas a carer who travels with a disabled person might also get a discount.

Contact your local council to find out about disabled persons’ bus passes in your area and about local variations and restrictions. 

For more information contact:

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Travelling by train

Each train company has their own arrangements for supporting disabled passengers and transporting wheelchairs and mobility scooters. Check individual websites or phone the helpline of the company you’re travelling with for detailed information to help plan your journey.

National Rail has information on the accessibility of stations and getting assistance during a journey, such as help getting on or off a train, or ramps for a wheelchair. 

If eligible, a Disabled Person’s Railcard could save you, and the person you're travelling with, a third off most rail fares throughout Great Britain.

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Travelling by plane

Free assistance services for disabled passengers and persons with reduced mobility (PRM) should be available at all European airports. You can get:

  • help with registration at check-in
  • assistance with moving through the airport
  • help with getting on and off the plane
  • help with stowing and retrieving baggage on the plane

Wherever you’re travelling to, let the airline and airports know exactly what your needs are as early as possible, otherwise you risk not getting the support you need. This should be done at least 48 hours before travelling.

Most airlines will carry two items of mobility equipment free of charge (weight restrictions may apply). Wheelchairs will have to be checked in, but the airline will provide you with an airport wheelchair. Check your individual airline’s policy for details.

Find out more on the Flying With Disability website.

Find out more about going abroad

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Travelling by taxi

Many local minicab and taxi firms have wheelchair accessible vehicles. 

When booking, remember to specify whether your wheelchair is manual or powered, as not all vehicles will be big enough to accommodate powered wheelchairs. 

Dial-a-Ride or Taxi Card services may also be available for disabled people in your area – check with your local council. 

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