Photo: woman with headset on on MS Helpline

Contact us

COVID-19 update

Due to current government recommendations our offices are closed and our staff members are working from home. Where possible, please contact us by email or telephone. Any post sent to the organisation will unfortunately be held at the post office until further notice.

Question about what we do?

To talk to someone about:

  • volunteering with us
  • your donation
  • your membership
  • changing how we contact you
  • applying for one of our grants

Contact our Supporter Care team: 0300 500 8084, Monday to Friday, 9am-5pm

Or email supportercare@mssociety.org.uk

Want to chat about MS?

For a confidential chat about anything MS, or information on:

  • MS symptoms
  • MS research
  • MS diagnosis
  • disability benefits
  • what services are available to you, locally and nationally

Freephone our MS Helpline on 0808 800 8000, Monday to Friday 9am-7pm

Or email helpline@mssociety.org.uk

Our national offices

Scotland

Find out about our work in Scotland - from campaigning to fundraising and local support.
Get in touch with our Scotland team

Northern Ireland

Find out about our work in Northern Ireland - from campaigning to fundraising and local support.
Get in touch with our Northern Ireland office

Wales

Find out about our work in Wales - from campaigning to fundraising and local support.
Get in touch with our Wales office

Cymru

Dysgwch am ein gwaith yng Nghymru - o ymgyrchu i godi arian a chymorth lleol.
Cysylltwch â swyddfa ein cymru

Do you have a comment, compliment or complaint?

If you'd like to send us a comment, compliment or complaint, please contact our Chief Executive's Office by filling in our contact us form.

Read our comments, compliments and complaints policy.

Make a donation

Help us be there for everyone with MS

  • Please enter an amount

    Our minimum donation is £2, please enter a different amount.

£10could pay for two phone conversations with a trained member of our new Keep In Touch team

£20could pay for our MS Helpline team to answer a call or message from someone who needs our help

£65could pay for someone with MS to have a session with our Benefits Adviser to help them get the support they need

Every penny you give us helps us be there for someone affected by MS.

  • Please enter an amount

    Our minimum donation is £2, please enter a different amount.

£10a month could help cover the cost of a MS Helpline call with our specialist MS Nurse

£20a month could help people with MS get vital support from our Benefits Advisor

£30a month for a year could pay for a day on the MS Helpline, helping people in our MS community

Your regular donation means we can be there for everyone with MS. So no one has to face this pandemic alone.

Photo of smiling lady on the phone