Questions about MS? Call us on 0808 800 8000

WCA for ESA and Universal Credit booklet

This booklet is a step-by-step guide to completing the Work Capability Assessment (WCA). It could be useful if you’re claiming ESA or Universal Credit, because the same assessment is used for both.

The booklet includes:

  • A step-by step guide to filling in the questionnaire.
  • What happens at the face-to-face assessment.
  • How to challenge a decision you disagree with.
  • A second booklet with the WCA descriptors. This is the wording the Department for Work and Pensions uses to assess your claim.

Before the WCA

The WCA isn’t the first step in claiming ESA or Universal Credit. If you haven’t already applied (or been asked to complete the WCA), use gov.uk to check if you might qualify. If you can’t get online, give the MS Helpline a call on 0808 800 8000.

Getting advice

Claiming one benefit can sometimes affect another. A benefits adviser can help you make the right decisions for you. Get in touch with our MS Benefits Adviser by calling the Helpline on 0808 800 8000 or emailing [email protected], or find a local adviser through Citizens Advice.

WCA for ESA and Universal Credit

MS benefits advice service

Do you have a question about benefits? We can help. Our MS benefits advice service offers free, confidential advice to people affected by MS, supporting people in England, Wales, Northern Ireland and Scotland.

You can get in touch with our MS Benefits Adviser by calling the Helpline on 0808 800 8000 or emailing [email protected].