Questions about MS? Call us on 0808 800 8000
MSS person using phone

Befriending service

Social isolation can be tough. Our new Befriending service gives you the opportunity to have a weekly phone call with your matched volunteer for 12 weeks.

We know from our research that loneliness and social isolation affect three in five people with MS.

That’s why we’ve launched our new befriending service, for anyone affected by MS, including carers, family and friends.

How does it work?

Once you’ve signed up, we’ll match you with one of our befriending volunteers. They’ll call you every week for 12 weeks to check in and see how you’re getting on, and you can chat about anything you want.

Sometimes just talking can make all the difference.

How do I sign up?

Our befriending service is now full and we're not accepting new sign ups. You can check this page or call our MS Helpline to find out if the service is available from July onwards.

Find out about our available support services

You can also call our MS Helpline on 0808 800 8000 between 9am and 7m, Monday to Friday (except for Bank Holidays).

If you have any questions for the befriending service, you can email us at [email protected].

What else do I need to know?

  • You need to be over 18 to use the service.
  • You'll receive weekly calls for 12 weeks but you can opt out at any time.
  • Each call can last up to one hour each week.
  • To opt out, email [email protected] or call our MS Helpline 0808 800 8000.
  • We'll keep your personal data for 6 months.
  • Your phone calls are confidential and won’t be recorded.