Community and events assistant

Job title and reference: Community and Events Assistant

Job type: Full-time

Location: Cricklewood, London

Salary: £23,920 - £26,627

Closing date: 2 May at 5pm

Interviews: Friday 11 May at 5pm

Published date: 17 Apr 2018

About us 

We put people living with MS at the centre of everything we do, and it’s this commitment that unites us across the UK.

Our vision is a world free from the effects of MS. Our ultimate goal is to find a cure. But until then, we will do all that we can to enable people with MS to live life, knowing that they do not have to face MS alone.

We have a strategy that is based on what people with MS have told us is important to them, and it gives us a clear and determined focus. We have big aspirations and we need brilliant new people to help us achieve our ambitious goals.

About you

We're looking for someone currently working in the customer service industry who is motivated and committed to providing excellent levels of service.

As a Supporter Service Centre Officer, you'll have experience of working in a customer care delivery environment where you'll have dealt with communications in writing, by telephone, email and on social media. You will also need experience of making outbound relationship building telephone calls.

As a member of our Supporter Engagement department you'll make sure we offer the best possible service to our supporters and internal customers in order to build strong and long lasting relationships.

You'll join us at an exciting stage of our development, this is a fantastic opportunity to be part of a supportive and friendly team.

We offer 27 days annual leave (excluding bank holidays), a 35 hour working week, travel loan and various other benefits like supported developmental opportunities.

How to apply

  1. Send your cv and a covering letter to jobs@mssociety.org.uk
  2. Remember to put the job title and reference number in the subject header. You can find them at the top of this page.
  3. When we get your application you'll receive an automatic email to confirm we've received it. We aim to inform candidates of the outcome of their application within two weeks of the deadline for applying.

Your covering letter

Your covering letter should tell us why you want this role and how you meet the requirements of the job description and person specification. If you're currently employed it would be helpful for us to know what your current salary is and how much notice you need to give your current employer.

Equal opportunities 

We're committed to equality, diversion and inclusion and to fair and transparent recruitment processes. So we'd be grateful if you'd complete our equal opportunity monitoring form. It's for our monitoring purposes only. The selection panel will not see it at any stage of the selection process

We're a Disability Confident employer. If you consider yourself disabled, we hope you will feel able to tell us about any adjustments you need if invited for interview. And any adjustments you might need to your working environment if you came to work for us.