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Keeping our MS community safe during the coronavirus outbreak

We appreciate the ongoing COVID-19 outbreak is a real concern for our MS community.

We're doing everything we can to keep people living with MS, our staff and volunteers safe. And continue our work supporting everyone affected by MS.

Information you can trust

We're keeping our information pages for people affected by MS updated regularly as circumstances change. Our MS Society medical advisors are working closely with us to source expert advice for our MS community.

Keeping the MS Helpline open

Our MS Helpline is still open, you can reach us on 0808 800 8000 or if you have any questions or concerns.

We're taking a large amount of calls and only expect it to grow over over the coming days and weeks.

We're working hard on ways to grow our capacity so we can answer as many calls as possible. But if you can't get through please leave a message and someone will get back to you as soon as they can.

Limiting face-to-face services

We're asking our local groups to stop face-to-face services in their communities from today. Instead they'll focus on providing telephone support to people with MS in the local area.

In light of current advice and guidance from the UK Government, we think this is the right decision to keep our community and our volunteers safe.

Looking after our staff

Our staff are working from home wherever possible from today (Tuesday 17 March).

Only staff who absolutely need to be in the office will be travelling in. We're working to find ways to minimise this even more while keeping our vital services running. This applies to all our offices, in England, Northern Ireland, Scotland and Wales.

Our supporter care team is on hand if you have any questions about our work on 0300 500 8084 or, Monday to Friday, 9am-5pm.

Our research to stop MS goes on

We'll continue to fund all the research we planned for this year. And we'll announce the timings of the next MS Society grant rounds by the end of March.

We're working with our current MS Society grant holders to make sure our research programmes experience minimal disruption.

Research into MS and COVID-19

We want to understand more about COVID-19 and how it behaves in people with MS. The UK MS Register have begun a study to collect as much information as possible about the virus and people with MS to help us understand its impact.

Register or log in on the UK MS Register website to take part

Speaking up for people with MS

We won't stop advocating for people with MS, using all the digital tools available to continue our work.

Fundraising to stop MS

While we won't be gathering at fundraising events over the coming weeks, we will continue working toward our fundraising goals.

We're really grateful for your continued support at this difficult and uncertain time.

Find out more about our fundraising events and coronavirus

Find up to date information

Staying safe and well is the priority, and we would urge everyone to keep up-to-date with the latest government advice as the COVID-19 situation changes.

We're updating our website regularly with more specific information for people with MS, our friends and families. We'd recommend you bookmark these pages.

We updated this page on Tuesday 17 March

Make a donation

Help us be there for everyone with MS

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    Our minimum donation is £2, please enter a different amount.

£10could help us support someone calling our MS Helpline

£20could pay for one hour of research to help us understand and manage MS fatigue

£30could help run the MS Forum, giving over 27,000 people a place to come together as a community

Every penny you give us really does help us stop MS.

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    Our minimum donation is £2, please enter a different amount.

£10a month could help stock our research labs with essential supplies

£20a month for a year could help fund a short break for someone with MS

£30a month could help train an MS Helpline volunteer to support hundreds of people with MS

Your regular donation means we can keep funding world class MS research with confidence. Together we will stop MS.

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