MS Society Lifeline, in partnership with Tunstall, provides installation of a base unit linked up to a response centre, a pendant alarm, and monitoring costs for one year to people with MS who spend most of their time alone at home. This service is currently only available to people in England and Wales.

In the instance of a fall or an emergency, activating the alarm will raise a call to a 24 hour response centre. If assistance is needed a designated key-holder nominated by you will be contacted. If no key holder can be contacted the emergency services will be called.

How much does Lifeline cost?

• The equipment and monitoring costs are offered free of charge for one year to successful applicants.
• If you decide to continue receiving the service after the first year the equipment can be kept but you are liable for the monitoring costs of less than £2 per week; just under £100 per year.
• You will need to have a main phone socket and power socket near one another to accommodate the equipment.
• This service is primarily aimed at low income households and applicants cannot have over £16,000 in disposable household savings.
• This service is not available to people who already have an in-home monitored alarm service provided through their local council or funded privately.

 

How to apply

If you would like to apply for Lifeline, please download and complete the application form and return it to the Grants Team.

MS Society Lifeline Application Form (79 kb)

 

Tunstall

Find out more about Tunstall, the provider of Lifeline.