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Local Authority Card Schemes

Many local authorities have their own emergency card scheme. Contact your social services department to find out if one exists in your area. This link will help you search for your local authority social services department contact details.

Emergency Duty Teams

Each local authority has an ‘emergency duty team’ providing an emergency social work service for urgent and potentially unsafe situations which arise out of normal office hours.

In some cases, the number to ring is the same as the number you would ring if you needed contact the social services department during office hours. However, it pays to check and to make sure you have both numbers to hand in case of an emergency.

MS Society Carers Emergency Card

Do you ever worry what you would do if you had an accident or emergency while away from home, and were unable to get back to the person you care for? If so, you aren’t alone. Many carers say that they become so anxious about being away from home that they don’t bother going out. Some have given up work; others no longer socialise or take part in away from home activities at all.

Many carers now use a ‘carers emergency card’ when away from home, giving them much needed peace of mind that alternative care arrangements will be put in place in the event of an accident or emergency.

MS Society Carers Emergency Card

Photo of a woman on the phone, sat against the bonnet of her broken down car  The MS Society’s Carers Emergency Card is available to all carers of people with MS. We have joined forces with an organisation called Welbeing, who are very experienced in providing high quality call centre support for carers and people with disabilities.

When a carer applies for a card, they are asked to provide details for three local contacts, often family, friends or neighbours, who are willing and able to step in at short notice if the carer is unable to return home. These details are held by Welbeing on a safe and secure database.

Each carer is given a card with a unique ID number. If the carer (or someone from the emergency services for instance) calls the telephone number on the card, the trained staff at the Welbeing call centre will use the details provided to put in place alternative arrangements.

The service is available 24 hours a day. 

Register or find out more

If you would like to register for a carers emergency card, or simply wish to find out more, please ring

0800 085 8344

You can also download the registration form by following the link at the bottom of this page.

 
 
MS Society Carers Emergency Card Leaflet
You can download the leaflet about the MS Society's Carers Emergency Card scheme by clicking on this link.
MS Society Carers Emergency Card Leaflet| pdf (261kb)
Emergency Card Registration Form
Registration form for use with Carers Emergency Card
Emergency Card Registration Form| doc (85kb)
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