Oh dear... have spent about 45 minutes trying to phone Sainsbury's pharmacy to see if my med's are ready. The local one said they don't have a pharmacy. I told her exactly where the pharmacy is and hung up. Phoned 3 different numbers and ended up shouting at some poor man...
Then suddenly realised that the pharmacy I use is Morrisons. 
Keep calm and carry on...
Pat x
my husband has them all the time and l am the one with ms 