The National Service Framework for Long-term Conditions (NSF)
The NSF is a 10-year programme, launched in 2005, to improve health and social care services in England for people with long-term neurological conditions.
Key points
There are 11 'quality requirements' in the NSF:
- A person-centred service
- Early recognition, prompt diagnosis and treatment
- Emergency and acute management
- Early and specialist rehabilitation
- Community rehabilitation and support
- Vocational rehabilitation
- Providing equipment and accommodation
- Providing personal care and support
- Palliative care
- Supporting family and carers
- Caring for people with neurological conditions in hospital or other health and social care settings
Listen to their voices, change their lives
The lives of people with MS could be radically improved by the National Service Framework for Long-term Conditions, but only if their needs and wishes are central to its implementation. Listen to the voices of people with MS, published in 2006, gives an insight into what people living with MS really feel. It maps their real-life experiences against the NSF goals, highlighting what works, what doesn’t and offers guidance on how services could be changed to reflect people’s needs.
Download the publication here or call the MS Society Information Team on 020 8438 0700 (10am – 3pm) for a hard copy.
Listen to the voices of people with MS (71 kb) ![]()
This powerpont presentation is for use by individuals when talking about the NSF. The slides are not meant to be used as a full set - they are designed so you can mix and match them for different audiences. Be sure to open the notes as well.











