skip navigation

This website uses CSS layout which is not compatible with your current browser. Please consider using a more up to date browser to view this site.

NSF Good Practice Guide

This guide describes the eleven quality requirements and gives examples from around the country where services have implemented the quality requirements. It also has comments from service users concerning the quality of service they expect and have received.

The National Service Framework for Long-term Conditions (NSF)

The NSF is a 10-year programme, launched in 2005, to improve health and social care services in England for people with long-term neurological conditions.

Key points

There are 11 'quality requirements' in the NSF:

  1. A person-centred service
  2. Early recognition, prompt diagnosis and treatment
  3. Emergency and acute management
  4. Early and specialist rehabilitation
  5. Community rehabilitation and support
  6. Vocational rehabilitation
  7. Providing equipment and accommodation
  8. Providing personal care and support
  9. Palliative care
  10. Supporting family and carers
  11. Caring for people with neurological conditions in hospital or other health and social care settings


Listen to their voices, change their lives

The lives of people with MS could be radically improved by the National Service Framework for Long-term Conditions, but only if their needs and wishes are central to its implementation. Listen to the voices of people with MS, published in 2006, gives an insight into what people living with MS really feel. It maps their real-life experiences against the NSF goals, highlighting what works, what doesn’t and offers guidance on how services could be changed to reflect people’s needs. 

Download the publication here or call the MS Society Information Team on 020 8438 0700 (10am – 3pm) for a hard copy.

Listen to the voices of people with MS (71 kb) [pdf]

 
 
NSF powerpoint presentation
This powerpont presentation is for use by individuals when talking about the NSF. The slides are not meant to be used as a full set - they are designed so you can mix and match them for different audiences. Be sure to open the notes as well.